Continual servicing of customers and maintaining a customer base is an essential part of successful business operations. For servicing customers regularly and effectively, IVR systems are installed. Interactive Voice Response (IVR) system is an automated system that has the ability to interact with callers in order to gather specific information and to routes calls to the appropriate recipient. It is a virtual-line communication that allows customers to get in touch with you.
We not only specialize in online promotion but also provide dynamic solutions via the telephone system. We can install and assign a virtual number system for your organization that is cost-effective and a powerful tool to boost your company's reputation. Presence of IVR systems can bolster a company's image and produce positive impressions on your clients.
Furthermore, our virtual phone's diverting system allows you to handle calls from anywhere in the world. Forwarding calls also become simple. We manage systems in a way that allows you to remain connected with your business associates without interruption. Some of salient features include:
- Voice Mails
- Notifications for Leads
- Call recording facility
- Welcome messages
- And Conference calls
Even if you are unavailable at the present moment to take calls, your customers can leave voicemails that you can later retrieve. Business will never be interrupted when you have our systems installed. Optimal utilization of resources is the secret to effective running of business. Such a powerful tool is easily available through Design Host, and conveniently installed and regulated.
Our IVR system allows customers to interact with a computerized host system via their telephone keypad or by speech recognition. Once in the system, they can self service their own queries (as designed by you) or connect with the appropriate personnel. In the business world, IVR is a preferred telecommunications automated system that eases operations and saves time.
Retain existing customers and achieve your business goals through our automated communication systems. Get in touch with our IVR team for further consultation or clarifying doubts regarding the IVR system.